【 埃克森美孚】安全绩效制定指南(中英译)
美孚的领先绩效分为三篇。本篇作为开山之作,其它将在后期陆续呈现给大家。
Leading Indicators Overview 概述
► Identify the most important incident prevention processes
辨识最重要的事故预防过程
► Develop measures and tools to support periodic evaluation of the level of
implementation of each leading indicator
摸索些措施和工具用于定期评价每项领先指标实施水平
► Identify a party responsible for stewarding the measures
识别系统中可以管理措施的一方。
► Periodically evaluate the level of implementation for each leading indicator
定期评价每项领先指标实施水平
► Develop action plans as required to address successes and disappointments in leading indicator trends
为处理领先指标上扬和下跌趋势时,制定需要的行动计划
► Periodically assess if the leading indicator measures need to evolve
如果领先指标措施需要进阶,应定期评估
EMDC Best Practices 最佳实践
► Measure the implementation of your most critical incident prevention processes
测量最重要的事故预防过程的实施情况。
► Choose only the most critical measure ... don’t try to measure too many things (2-4 is about right)
贵精不在多,2-4个就合适。
► Measures may evolve over time as your culture and systems mature
随着文化与系统逐步成熟,测量方式或许会升级。
► Measure frequency for immature processes ... measure quality for mature processes
对不成熟的过程,侧重测量的频率。而成熟的过程,应侧重测量的质量。
► OK to have multiple types of measures for different audiences (worker, supervisor, management)
测量方法可以因地制宜,因人而设。
► No need to measure those behaviors or processes that are inherently part of your culture
深深烙印在文化中的行为或方法,可以不测量。
► Just because you can measure something doesn’t mean you should
胡子眉毛一把抓不可取。
► Just because you measure something doesn’t mean you have to publish it
看穿不点破。
► Leading indicators do not replace trailing indicators
功不抵过,一码归一码
► Avoid complexity ... keep it simple
简
► Focus on the stewardship of the measures (review trends, understand issues, resolve issues)
透过现象看本质,解决问题的能力。
► When measuring quality, utilize simple checklists to achieve some level of objectivity
对于质量的测量,尽量使用检查表.
► Biggest benefit : focuses valuable resources on continually improving the most important incident prevention process
闭上眼睛想想就知道好处有多少。。。。。。。。
► Key message : if you’ve identified something that you should do better or more of ... you should consider developing a leading indicator for that topic
重要事说三遍!!!能更好服务于战略目标的,可以考虑为此设领先指标。党指挥枪嘛!
Some Typical Measures 典型指标
► Frequency of Management Safety Walkthroughs of Facility
管理层巡检频率
► Average Housekeeping Score
6S 平均值
► Average Quality of JSA Score
作业安全分析质量平均得分
► Frequency of Safety Suggestions Captured
录用的安全建议频次
► Average Turn Around Time for Resolving Identified Unsafe Conditions
隐患关闭耗费时间
► Average Quality of Pre-Shift Safety Meetings
交接班会议质量
► Average Quality of Permit to Work Score
许可作业质量平均得分
► Frequency of Behavioral Observations Performed
行为观察实施频次
► Percentage that Feedback is Given During Behavioral Observations
行为观察结果反馈百分比
► Average Quality of Barricades Score
障碍质量平均得分
► Average Quality of Work Platforms Score
工作平台质量平均得分
► Average Quality of Safety Training Program
安全培训
► Etc.